Warranty and withdrawal

Data protection

When ordering a product with Paints-shop.eu, your data is stored.  Data will not be transferred to the third parties without your consent. In accordance with the Personal Data Protection Law you have a right to see the stored data and make amendments as required.

Order acknowledgement

Once your will be registered on our system, you will receive a confirmation to your e-mail address!

Please check the confirmation immediately; in the case of error notify by Customer Service phone 66939669 or write an e-mail to info@paints-shop.eu

Delivery time

We will send the goods in 1-3 working days! ( Except – when the product needs to be specially ordered). Shipping costs depends on package weight. Shipping charges are calculated, when you place an order and enter shipping destination).

Within 2-7 business days depending destination country after receiving the payment.

Warranty and right of withdrawal

You can use the right of withdrawal within 14 days from the receiving the goods.

If you are using the right of withdrawal and it is not related to the product or service compliance with the terms of the contract, it is your responsibility to cover costs associated with the return of the goods.

The right of withdrawal does not apply in the following cases:

– if you have purchased tinted paints. Tinted paints are prepared individually for each customer according to the customer’s desired tone.
– for goods whose packaging is opened or damaged, or which have been improperly stored.

We guarantee the delivery of original manufacturer’s product tinted according to your desired tone. Please note that the tone displayed on screen or on mobile devices does not always correspond to the tone in nature.

It is your responsibility to store and apply the product in accordance with the Description of the product and Safety data sheets to be read at each product on site Paints-shop.eu.

If you have any additional questions or require further clarification, please, do not hesitate to call the expert of Paints-shop.eu by e-mail: info@paints-shop.eu.

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